NITORI provides various services to customers while ensuring a pleasant hassle-free shopping experience.
We also offer outlet products at discounted prices.
Catalogs and leaflets
When you visit a NITORI Store, help yourself to a copy of our catalog containing coordinated recommendations and a wide range of leaflets describing recommended products and product series.
Free curtain quotes
By showing our store staff a sketch of your floor plan, they will provide you with a free quotation.
Paper measuring tape
Help yourself to a paper measuring tape provided in every curtain counter.
We provide gift-wrapping service to customers. Please ask any staff member for inquiry and assistance.
Free Truck Rental Service
NITORI stores rent light-weight trucks free of charge to customers who have purchased furniture, mattresses, carpets and similar products.
Customers may use the truck for up to 90 minutes, during business hours and carry a maximum load of 350 kg (Service hours may vary with store locations).
Note: Not all our stores offer this service.
NITORI offers discontinued and repaired products, as well as products with scratches and marks at reduced, bargain prices.
To Customers With Pets
Please use a pet carrier when entering the store.
When you shop with your pets, please be considerate of other customers.
Note: Pets may be prohibited from entering stores in shopping centers. For details, please refer to guidance of each shopping center.
Please refrain from the following conduct inside a store.
Note: The above rules do not apply to service dogs and guide dogs for the visual and hearing impaired, which are free to accompany customers.